Return Policy Page

Description:

We presently offer two modes of shipping: Registered Air Mail (Also termed Normal Shipping) and through DTDC courier. The orders are shipped using Indian Post Air Mail facility/DTDC. We operate from India and all the products are shipping via International post from India through Registered Air Mail. The transit time for the parcel depends on the mode of shipping selected, weight of the parcel and destination country. For Inside India Customers we are sending through DTDC Courier and they will deliver the product in India within 5 days.

Delivery:

If you are not available at the time of delivery at the shipping address, then you can collect the parcel from your local post office/courier office. The parcels need return acknowledgment, hence they cannot be left in your mailbox or left at doorsteps.

Custom related Information:

In Registered Air Mail, We declare the content of the parcel very clearly. This is required by the international shipping regulations. This also helps expedite the clearance of parcel by customs. Still in very rare cases, custom department of your country may delay your parcel. Custom department of your country may hold back the parcel for inspection. At times they may ask for some duty. In such a case, the parcel is forwarded to the local post office. You can collect the parcel or you may reject the parcel and we will return your money back. We will return back every single penny charged to your credit card, inclusive of the shipping charges. We can offer you this guarantee because we declare the goods properly and the chances of you being asked for duty are bleak.

How are the orders shipped to me?

We ship from India. Inside India you will get within 4-5 days through Courier. Through air mail it takes 2-3 weeks to reach your doorstep.